PRODUCT RECALL - OCT ‘25

IMPORTANT INFORMATION ABOUT FOLLOWING PRODUCT: MERINO CLASSIC RIB LEGGINGS W. DRAWSTRINGS / 224-02-170 IN COLOR CREAM/LAVENDER/DUSTY ROSE COMBI

We are voluntarily recalling MERINO CLASSIC RIB LEGGINGS W. DRAWSTRINGS – 224-02-170, color CREAM/LAVENDER/DUSTY ROSE COMBI because the product variant does not meet the requirements of the EU General Product Safety Regulation (GPSR) in accordance with EN 14682.
It has been identified that a proportion of the leggings in the color variant CREAM/LAVENDER/DUSTY ROSE COMBI feature drawstrings that are not properly secured at the back.

The issue may cause:

  • This may pose a risk of strangulation, entrapment, or falling.

Consumer safety is our top priority, and we are taking immediate action to remove the affected products from the market.

How to identify the affected product

  • Product name: MERINO CLASSIC RIB LEGGINGS W. DRAWSTRINGS
  • Item number: 224-02-170
  • Batch/Lot number: PO-1068
  • EAN/Barcode: 5740026383378, 5740026383385, 5740026383392, 5740026383408, 5740026383415,
    5740026383422, 5740026383439, 5740026383446, 5740026383453, 5740026383460,
    5740026383477, 5740026383484, 5740026383491, 5740026383507, 5740026383514, 5740026383521
  • Sales period: 1/9-2025 - 15/11-2025

What to do:

If you would like to claim a refund:

  • if it’s purchased from a reseller, please return the product to the store where it was purchased

  • If it’s purchased from our website, contact us at customerservice@copenhagencolors.com to confirm your order number(s)

  • Provide the following details when you contact us to speed up the reply:

    • Name/ Email
    • Product name,size and color
    • Approx. Date of purchase
    • Order number(s) if known
    • Delivery address

    • If your original payment method is no longer available, please include bank account details for the refund, or wait for our customer support to contact you.

  • After reviewing your claim, our customer service will send you a return label and after we have received the product, we will issue you a refund.

Contact information

If you have any questions, please contact us:
Coenhagen Colors Organics ApS
Customer Service: +4527281449
E-mail: customerservice@copenhagencolors.com